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Shipping & Returns

For all other countries, shipping rates will be displayed at checkout or you can contact our customer service team at info@babooclothing.com.

DUTY

If you are purchasing from outside the EU, you will be liable for any import duty on your order. All duties and taxes will be displayed at checkout. To avoid any unnecessary delays we recommend paying duties and taxes when you place your order.

RETURNS
 

If you need to return your Baboo shirt for a new size or colour we’ll happily offer you an exchange or refund within 30 days of your purchase.

Please make sure that any items you return have not been worn, have all originals tags attached and are mark free otherwise will not be able to refund you.

Please note: Sale items must be returned within 14 days of receiving them.

If you’re in the UK or EU we offer FREE 30 day exchanges.

We're really sorry, but at this time customers ordering outside of the UK or EU will have to cover their own return postage costs.

FAULTY ITEMS

All items are thoroughly checked before they are posted, but in the very unlikely event you find a fault with your purchase, please get in touch so we can help.

How to Return or Exchange an Item

If you are returning an order in the UK, click here to print a pre-paid Royal Mail return label.

If you are returning an order in the EU, please get in touch for a return label.

If you are outside of the UK or EU please arrange postage to the below address:

Baboo Clothing

c/o Worcester Warriors

Sixways Stadium

Warriors Way

Worcester

WR3 8ZE

We recommend sending your return back by a signed for service to ensure it arrives safely, however, the delivery method is completely up to you. Please make sure you receive and retain a proof of purchase receipt from the courier.

Information to Include with your Return

In order for us to process your exchange or refund in the quickest manner possible, please make sure to include the completed Returns Form on the reverse of the dispatch note you received with your original order.

Processing your Refund

A refund against your original payment method will be processed upon receipt of items. We will aim to process your refund within 7-14 days of receipt. Please allow 4-7 working days for refunds to appear in your account as processing times differ between banks.

Please remember to check your junk/spam inbox in-case they are in there.

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